This quote by Dr. John Maxwell, is so true for doing business in the 21st Century.
Things change all time.
The only one thing that remains constant is Change.
We can never assume that our business will not change, or that the demands of our customers don’t change. We have seen that through the rise and fall of large organisations where they failed to recognise these changes and disappeared.
Some companies, however, have taken the right steps and did not only improve their performance, but even became market leaders in their respective industries.